Note: These troubleshooting steps apply to any touch screen device running Windows, iOS, or Android.
Basic Fixes for a Touch Screen That’s Not Working
- Clean the screen with a lint-free cloth.
- Restart your device.
- Remove your case or screen protector.
- Make sure your hands are clean and dry and that you aren’t wearing gloves.
- Dry the device out if it got wet.
- Tap the edges if the device was dropped.
- Remove memory and sim cards.
- Disconnect peripherals like USB devices.
Advanced Fixes for an Unresponsive Touch Screen
- Put the device in safe mode.
- Use the device’s calibration tool or sensitivity setting.
- Update or reinstall your drivers. (not every device can do so.)
