Note: These troubleshooting steps apply to any touch screen device running Windows, iOS, or Android.

Basic Fixes for a Touch Screen That’s Not Working

• Clean the screen with a lint-free cloth.
• Restart your device.
• Remove your case or screen protector.
• Make sure your hands are clean and dry and that you aren’t wearing gloves.
• Dry the device out if it got wet.
• Tap the edges if the device was dropped.
• Remove memory and sim cards.
• Disconnect peripherals like USB devices.

Advanced Fixes for an Unresponsive Touch Screen

• Put the device in safe mode.
• Use the device’s calibration tool or sensitivity setting.
• Update or reinstall your drivers. (not every device can do so.)